HDFC Credit Card Customer Care
Are you looking for the HDFC Credit Card Customer Care number or contact details to resolve some issues? Do not worry, we have got you covered. Read on to find out all about HDFC Credit Card Customer Care, how to approach it, where to contact, and all the relevant numbers that you may need under different circumstances.
HDFC Credit Card Customer Care
HDFC Bank is the number one provider of credit cards in India with a robust customer base of more than 10 million credit card users. The range of HDFC plastic cards and the associated benefits and rewards is quite extensive, and this particularly makes HDFC cards one of the most popular credit cards for people in the metro as well as Tier II and Tier III cities.
The banking major assures fast and transparent redressal of customer queries and concerns through multiple contact points. The dedicated credit card customer care service from HDFC Bank assures to respond to your queries within 10 working days.
You can contact HDFC Cards Customer Care for your queries, feedback, and complaints by making a call or sending an email or a post.
#1. Call: HDFC Credit Card Customer Care Toll-Free Number
HDFC customer care helpline is just a call away. You can conveniently reach your HDFC Credit Card Customer Care by calling on following numbers:
HDFC Credit Card Customer Care Toll-Free Number is 1800 266 4332.
City Wise HDFC Credit Card Customer Care Toll-Free Helpline Numbers:
| City | Toll-Free Number |
|---|---|
| Ahmedabad | 079-61606161 |
| Bengaluru | 080-61606161 |
| Chennai | 044-61606161 |
| Delhi & NCR | 011-61606161 |
| Kolkata | 030-61606161 |
| Hyderabad | 040-61606161 |
| Mumbai | 022-61606161 |
| Patna | 1860 266 6161 |
| Pune | 020-61606161 |
| Chandigarh | 0172-6160 616 |
| Indore | 0731-6160 616 |
| Jaipur | 0141-6160 616 |
| Lucknow | 0522-6160 616 |
Before making the call, make sure you call from your registered number and keep your HDFC card number and pin handy for validating your request.
#2. Write: HDFC Customer Care Contact Address
Alternatively, you can choose to write to the bank at HDFC head office. Use following HDFC Customer Care Contact Details to write your mails:
For Regular Post:
Manager, HDFC Bank Cards Division, PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
#3. Email: HDFC Customer Care Email
HDFC is one of the most popular banking partners in India. To ease the consumer experience, the bank has created a step-by-step online form to solve the frequently asked questions and concerns of credit card customers.
Raise conveniently your queries by filling an interactive form on the website here:
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
To assure a hassle-free customer experience, the bank makes it pretty easy for customers to check their HDFC Credit Card Customer Care Query Status online.
You can evaluate your Query Escalation Matrix on the official HDFC website.
HDFC Grievance Redressal Officer Contact Details
If a resolution to your request is not provided even after following the above steps, contact the HDFC Credit Cards Grievance Redressal Officer by mail, phone, or post. Do not forget to mention your previous complaint number while writing to the customer care officers.
Here are details of the HDFC Grievance Redressal Cell for Credit Cards
Call Monday to Saturday from 9:30 am to 5:30 pm at 044 - 23625600 (Except on 2nd & 4th Saturdays, all Sundays, and Bank Holidays)
HDFC Nodal Officers/ Principal Nodal Officer Contact Details
Further, contact the Principal Nodal Officer if your query is not resolved.
| Principal Nodal Officer for HDFC Bank Ltd | Ms. Zenobia Neville Mehta HDFC Bank Ltd. 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 | Call here: 022- 62841505 Fax Number: 022-30788580 |
Nodal Officers are available from Monday to Saturday from 9.30 am to 5.30 pm (excluding second and fourth Saturday). You can also contact the regional nodal officer for fast resolution to your query.
Regional Nodal Officers Pan India
| Andhra Pradesh, Telangana | Sundar Krishnamoorthy
|
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| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Ramadoss Ramaswamy Assam-781005 |
|
| Bihar | Ramadoss Ramaswamy Address: Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar-India |
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| Chhattisgarh | Vikas Vijayvergiya Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (M.P.) |
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| Delhi | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 |
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| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Alpa Kothar Address:HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 |
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| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 |
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| Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana | Ashok Puri Address: HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. |
|
| Jammu and Kashmir | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 |
|
| Jharkhand | Ramadoss Ramaswamy
Bihar - India |
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| Karnataka | Anuraag Gupta Address: HDFC Bank Ltd, First floor, 103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 |
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| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Jitheesh Janardhanan Address: HDFC Bank Ltd Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam Thiruvananthapuram - 695010 |
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| Districts of Mumbai, Mumbai Suburban and Thane | Ravi Mukherjee Mumbai 400013 |
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| Madhya Pradesh | Vikas Vijayvergiya Bhopal - 462011 (M.P.) |
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| Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Ravi Mukherjee Mumbai 400013 |
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| Odisha | Ramadoss Ramaswamy Address: HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar-751003 |
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| Rajasthan | Parul Sharma Rajasthan |
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| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Sujith Krishnan Address: HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002 |
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| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Sameer Tiwari Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow |
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| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Dehradun | Sameer Tiwari Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow |
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| West Bengal and Sikkim | Ramadoss Ramaswamy Address: HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 |
|
HDFC International Toll Free Customer Care Contact Details
NRI and overseas HDFC Credit Card customers can use the following contact numbers for their credit card-related queries.
| USA | 855-999-6061 |
| Canada | 855-999-6061 |
| Singapore | 800-101-2850 |
| Kenya | 0-800-721-740 |
(Kenya-Toll-Free number is accessible on Safaricom & Airtel fixed networks and Safaricom, Airtel & Orange mobile networks)
| Other Countries | 91-2267606161 |
For all other countries, local call charges may apply. Do check with your service provider.
HDFC NRI Email ID:
In case your query is still unanswered, you may write to nri@hdfcbank.com
Banking Ombudsman
In case your query is not responded to even after 30 days of raising the query, you can reach out to the RBI-appointed Banking Ombudsman.
For assistance on HDFC credit cards and other banking products, contact MyMoneyMantra Customer Care.
You can call us here at the Toll-Free number 1800 103 4004
Write your queries and feedback here: contactus@mymoneymantra.com