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HDFC Credit Card Customer Care
Are you looking for the HDFC Credit Card Customer Care number or contact details to resolve some issues? Do not worry, we have got you covered. Read on to find out all about the HDFC Credit Card Customer Care, how to approach, where to contact and all the relevant numbers which you may need under different circumstances.
Table of Contents: HDFC Credit Card Customer Care[Hide]
HDFC Credit Card Customer Care
HDFC Bank is the number one provider of credit cards in India with a robust customer base of more than 10 million credit card users. The range of HDFC plastic cards and the associated benefits and rewards is quite extensive; and this particularly makes HDFC cards one of the most popular credit cards for people in the metro as well as Tier II and Tier III cities.
The banking major assures fast and transparent redressal of customer queries and concerns through multiple contact points. The dedicated credit card customer care service from HDFC Bank assures to respond to your queries within 10 working days.
You can contact the HDFC Cards Customer Care for your queries, feedback and complaints by making a call or sending an email or a post.
1. Call: HDFC Credit Card Customer Care Toll Free Number
HDFC customer care helpline is just a call away. You can conveniently reach your HDFC Credit Card Customer Care by calling on following numbers:
HDFC Credit Card Customer Care Toll Free Number is 1800 266 4332.
City Wise HDFC Credit Card Customer Care Toll Free Helpline Numbers:
| City | Toll-Free Number |
|---|---|
| Ahmedabad | 079-61606161 |
| Bengaluru | 080-61606161 |
| Chennai | 044-61606161 |
| Delhi & NCR | 011-61606161 |
| Kolkata | 030-61606161 |
| Hyderabad | 040-61606161 |
| Mumbai | 022-61606161 |
| Patna | 1860 266 6161 |
| Pune | 020-61606161 |
| Chandigarh | 0172-6160 616 |
| Indore | 0731-6160 616 |
| Jaipur | 0141-6160 616 |
| Lucknow | 0522-6160 616 |
Before making the call, make sure you call from your registered number and keep your HDFC card number and pin handy for validating your request.
2. Write: HDFC Customer Care Contact Address
Alternatively, you can choose to write to the bank at HDFC head office. Use following HDFC Customer Care Contact Details to write your mails:
For Regular Post:
Manager, HDFC Bank Cards Division, PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
3. Email: HDFC Customer Care Email
HDFC is one of the most popular banking partners in India. To ease the consumer experience, the bank has created a step-by-step online form to solve the frequently asked questions and concerns of credit card customers.
Raise conveniently your queries by filling an interactive form on the website here:
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
In order to assure hassle-free customer experience, the bank makes it pretty easy for the customers to check their HDFC Credit Card Customer Care Query Status online.
You can evaluate your Query Escalation Matrix on the official HDFC website. Here is the link:
HDFC Grievance Redressal Officer Contact Details
If resolution to your request is not provided even after following the above Steps, contact HDFC Credit Cards Grievance Redressal Officer by mail, phone or post. Do not forget to mention your previous complaint number while writing to the customer care officers.
Here are details of HDFC Grievance Redressal Cell for Credit Cards
Call Monday to Saturday from 9:30 am to 5:30 pm at 044 - 23625600 (Except on 2nd & 4th Saturdays, all Sundays, and Bank Holidays)
HDFC Nodal Officers/ Principal Nodal Officer Contact Details
Further, contact Principal Nodal Officer if your query is not resolved.
| Principal Nodal Officer for HDFC Bank Ltd | Ms. Zenobia Neville Mehta HDFC Bank Ltd. 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 | Call here: 022- 62841505 Fax Number: 022-30788580 |
Nodal Officers are available from Monday to Saturday from 9.30 am to 5.30 pm (excluding second and fourth Saturday). You can also contact the regional nodal officer for fast resolution to your query.
Regional Nodal Officers Pan India
| Andhra Pradesh, Telangana | Sundar Krishnamoorthy
| Call here: 040-30091327 Phone Banking: Hyderabad: 61606161, Rest of AP & Telangana: 1860 267 6161 Email: bohdfchyd@hdfcbank.com |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Ramadoss Ramaswamy Assam-781005 | Call here: 033-44065165 Phone Banking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161 Email: bohdfcasm@hdfcbank.com |
Bihar
| Ramadoss Ramaswamy Address: Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar-India | Call here: 033-44065165 Email: bohdfcptn@hdfcbank.com |
| Chhattisgarh | Vikas Vijayvergiya Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (M.P.) | Call here: 74898 60375 Phone Banking: Indore: 6160 616 Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161 Email:bohdfcrai@hdfcbank.combohdfcrai@hdfcbank.com |
| Delhi | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 | Call here: 0124 4664245 Phone Banking: Delhi: 6160 6161 Email: bohdfcdel@hdfcbank.com |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Alpa Kothar Address:HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 | Call here: 079-66001069 Phone Banking: Ahmedabad: 6160 6161 Rest of Gujarat: 1860 267 6161 Email: bohdfcahm@hdfcbank.com |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 | Call here: 0124 4664245 Phone Banking: NCR: 61606161 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161 Email: bohdfcdel@hdfcbank.com |
| Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana | Ashok Puri Address: HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. | Call here: 0172 -3924866 Fax: 0172- 3924997 Phone Banking: Chandigarh: 6160 616 Punjab, Himachal Pradesh, Haryana:1860 267 6161 Email: bohdfccgh@hdfcbank.com |
| Jammu and Kashmir | Santosh Sinha Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 | Call here: 0124 4664245 Phone Banking: Jammu & Kashmir: 1860 267 6161 Email: bohdfcjammu@hdfcbank.com |
| Jharkhand | Ramadoss Ramaswamy
Bihar - India | Call here: 033-44065165 Phone Banking: 1860 267 6161 Email:bohdfcrnc@hdfcbank.combohdfcrnc@hdfcbank.com |
| Karnataka | Anuraag Gupta Address: HDFC Bank Ltd, First floor, 103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 | Call here: 9336820290 Phone Banking: Bangalore: 6160 6161 Rest of Karnataka:- 1860 267 6161 Email: bohdfcblr@hdfcbank.com |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Jitheesh Janardhanan Address: HDFC Bank Ltd Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam Thiruvananthapuram - 695010 | Call here: 9387642746 Fax No: 0471 3076894
Email: bohdfctrv@hdfcbank.com |
| Districts of Mumbai, Mumbai Suburban and Thane | Ravi Mukherjee Mumbai 400013 | Call here: (022) 33958663 Phone Banking: Mumbai: 6160 6161 Rest of Maharashtra & Goa: 1860 267 6161 Email: bohdfcmum@hdfcbank.com |
| Madhya Pradesh | Vikas Vijayvergiya Bhopal - 462011 (M.P.) | Call here: 74898 60375 Phone Banking: Rest of Madhya Pradesh: 1860 267 6161 Email: bohdfcbpl@hdfcbank.com |
| Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Ravi Mukherjee Mumbai 400013 | Call here: (022) 33958663 Rest of Maharashtra & Goa: 1860 267 6161 Email: bohdfcmum@hdfcbank.com |
| Odisha | Ramadoss Ramaswamy Address: HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar-751003 | Call here: 033-44065165 Phone Banking: 1860 267 6161 Email:: bohdfcbnr@hdfcbank.com |
| Rajasthan | Parul Sharma Rajasthan | Call here: 0141-2353326 Phone Banking: Jaipur - 6160616 Rest Of Rajasthan - 1860 267 6161 Email: bohdfcjpr@hdfcbank.com |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Sujith Krishnan Address: HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002 | Call here: 044 28616424 Phone Banking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 Email: bohdfcchn@hdfcbank.com |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Sameer Tiwari Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow | Call here: 0522-3019135 Fax: 0522-3010243 Phone Banking: Lucknow: 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 Email: bohdfckpr@hdfcbank.com |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Dehradun | Sameer Tiwari Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow | Call here: 0522-3019135 Fax: 0522-3010243 Phone Banking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161 Email: bohdfcddn@hdfcbank.com |
| West Bengal and Sikkim | Ramadoss Ramaswamy Address: HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 | Call here: 033-44065165 Fax: 033-30273620 Phone Banking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161 Email: bohdfckol@hdfcbank.com |
HDFC International Toll Free Customer Care Contact Details:
NRI and overseas HDFC Credit Card customers can use following contact numbers for their credit card related queries.
| USA | 855-999-6061 |
| Canada | 855-999-6061 |
| Singapore | 800-101-2850 |
| Kenya | 0-800-721-740 |
(Kenya-Toll-Free number is accessible on Safaricom & Airtel fixed networks and Safaricom, Airtel & Orange mobile networks)
| Other Countries | 91-2267606161 |
For all other countries, local call charges may apply. Do check with your service provider.
HDFC NRI Email ID:
In case your query is still unanswered, you may write to nri@hdfcbank.com
Banking Ombudsman
In case your query is not responded even after 30 days of raising the query, you can reach out to the RBI appointed Banking Ombudsman.
For assistance on HDFC credit cards and other banking products, contact MyMoneyMantra Customer care.
You can call us here at Toll Free number 1800 103 4004
Write your queries and feedback here: contactus@mymoneymantra.com
Some HDFC Bank Credit Card
Here is the complete list of all HDFC Bank Credit Card:
- HDFC IndianOil Credit Card
- Freedom Credit Card
- HDFC Millennia Credit Card
- HDFC INFINIA Credit Card
- Diners Black Credit Card
- Paytm HDFC Bank Credit Card
- Paytm HDFC Bank Select Credit Card
- Paytm HDFC Bank Mobile Credit Card
- HDFC Regalia Credit Card
- Diners Club Privilege Credit Card
- MoneyBack+ Credit Card
- HDFC MoneyBack Credit Card
- Regalia First Credit Card
- Swiggy HDFC Credit Card
- Diners ClubMiles Credit Card
- Platinum Times Card
- Titanium Times Card6E Rewards - IndiGo HDFC Bank Credit Card
- 6E Rewards XL- India
- Go HDFC Bank Credit Card
- InterMiles HDFC Bank Diners Club Credit card
- InterMiles HDFC Bank Signature Credit card
- InterMiles HDFC Bank Platinum Credit card
- Paytm HDFC Bank Business Credit Card
- Paytm HDFC Bank SELECT Business Credit Card
- Business Regalia
- HDFC Business MoneyBack Credit Card
- Best Price Save Max HDFC Bank Credit Card
- Best Price Save Smart HDFC Bank Credit Card
- CSC Small Business MoneyBack
- All Miles Credit Card
- Bharat Credit Card
- Business Bharat Credit Card
- Business Freedom Credit Card
- Business Gold Credit Card
- Business Platinum Credit Card
- Business Regalia First Credit Card
- Diners Club Premium Credit Card
- Diners Club Rewardz Credit Card
- Doctor's Regalia Credit Card
- Doctor's Superia Credit Card
- JetPrivilege HDFC Bank Select / Titanium
- Platinum Edge Credit Card
- Platinum Plus Credit Card
- Solitaire Credit Card
- Superia Credit Card
- Teachers Platinum Credit Card
- Titanium Edge Credit Card
- Visa Signature Credit Card
- World MasterCard Credit Card