HDFC Credit Card Customer Care Delhi

Alternatively, you call HDFC toll free credit card customer care number: 1800 266 4332.

The services are available on all days 8 am to 8 pm. Make sure you call from the registered mobile number and have your credit card number and pin ready with you. You can also consider contacting HDFC Bank Credit Card Delhi Customer Care number:

If you are travelling in other cities in India, use following helpline numbers:

Another method to raise your complaint is by writing your query. You can write an email or send a post, according to your convenience. You can send mail by filling an online form on the bank's website. The process is instant and hassles free.

Write your mail to customer care here:

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

HDFC Customer Care Contact Details

To send posts, use following contact details:

HDFC customer care address for regular posts:

Manager   
HDFC Bank Cards Division   
PO BOX # 8654   
Thiruvanmiyur   
PO Chennai - 600 041

HDFC customer care address for couriers:

Manager   
HDFC Bank Cards Division   
# 8, Lattice Bridge Road   
Thiruvanmiyur   
Chennai - 600 041

You can make use any of these methods to initiate the first contact with the bank and register your complaint. This will generate a complaint reference number that will help you communicate and follow-up on this query later on.

Step 2: Raise Complaint to the next level. Wait for 7-10 days for a resolution after step 1. However, if you do not get the bank's response in time, share your complaint with HDFC complaint grievance officer (CGO).

You can either fill an online form to email your case directly to HDFC complaint grievance officer:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

Or, call or write to CGO for fast resolution for your complaint.

You can call these numbers from Monday to Saturday between 9:30 am to 5:30 pm on all working days. These numbers are not available on 2nd & 4th Saturdays, Sundays and other Bank Holidays.

Manikandan PS

Grievance Redressal Officer    
HDFC Bank Cards Division    
8, Lattice Bridge Road, Thiruvanmiyur    
Chennai 600041.

Step 3: Contact Principal Nodal Officer

In the maximum number of cases, you will get a resolution within 10 days. However, if you are still dissatisfied with the treatment of your complaint, write to the principal nodal officer of HDFC Bank.

HDFC Bank's Principal Nodal Officer: Ms. Zenobia Neville Mehta

Contact Details:

HDFC Bank Ltd    
5th Floor, Tower B,    
Peninsula Business Park,    
Lower Parel West,    
Mumbai 400013

Contact Number: 022- 62841505

Fax Number: 022-30788580

For a resolution to your concerns in the Delhi NCR itself, contact HDFC Delhi Nodal Officer.

HDFC International Customer Care Contact Points

NRI HDFC customers must use HDFC International Customer Care Toll Free Contact Numbers:

For Kenya: Service accessible on Safaricom fixed and mobile network, Airtel fixed and mobile network & Orange mobile network.

For all other countries: Local call charges apply.

NRI can Email their complaints to nri@hdfcbank.com

If you have any product query for HDFC credit cards and other financial products contact Toll Free MyMoneyMantra Number: 1800 103 4004, or write to contactus@mymoneymantra.com