Indiabulls Home Loan Customer Care

Contacting Indiabulls Customer Service Centre is just a call away. You can access the customer care toll-free number from both mobile and landline phones.

Indiabulls Home Loans Customer Service Helpline Number: 1800 200 7777(Toll-Free)

Make sure you clearly explain your query with the correct details. Call on working days, from Monday to Saturday between 9 a.m. to 6 p.m. The service is not available on second and third Saturdays and other public holidays and bank holidays.

For assistance on your registered mobile number, you just need to SMS 'HOME' to 56677.

Another hassle-free way to connect with your lender is by sending an email. You can use the following mail IDs for your concerns.

Contacting your lending partner on social media is perhaps one of the most convenient ways these days. You can instantly shout out on social media and mention your housing finance company. All you need to do is write a post or send a direct message to them on social media. In most cases, you will get the acknowledgment for complaint the same day of registering it. Here are links to social media contact points for Indiabulls home loan.

Alternatively, you can also contact your lenders by writing a post.

Indiabulls values customer feedback and suggestions and extends multiple contact points for the customers. You can contact the Customer Care Team in person, by a call, by post, e-mail, or by online support form. The Housing Finance Company ensures a quick response within three working days of receiving the complaint.

The complaints received as hardcopy/letters are automatically recorded in the complaints register. The customer care team works on such requests on an urgent basis.

Escalation Matrix

Level 1: Visit the IHFL branch and register the complaint. Alternatively, contact the Branch Head by phone, Email, or post.

Level 2: If your query raised at level 1 is not responded to within 7 working days, call the customer care customer helpline at 1800-200-7777 (Toll-free) and Write To Us

Alternatively, write your request to Indiabulls Home Loan- Head, Customer Care:

Indiabulls Housing Finance Limited, 
18th Floor, Tower-3, Indiabulls Finance Centre, 
Senapati Bapat Marg, Elphinstone Road- 
West, Mumbai - 400013, Maharashtra, India.

Contact Number: 022-61891043.
Email: grievance_ihfl@indiabulls.com

Contact details of Indiabulls Housing Finance Limited, Nodal Officer:

The General Manager, 
Nodal Officer, Grievance Redressal, 
Indiabulls Housing Finance Limited 
Indiabulls House, 448-451, Udyog Vihar Phase V, 
Gurugram-122016, Haryana, India.

Contact: 0124-6681168
Email: robin.marwaha@indiabulls.com

Level 3: After waiting for another week at Level 2, you can contact the Corporate Office, Gurgaon.

Level 4: After 30 days of raising the complaint, the customer can approach the National Housing Bank to register their complaint with the HFC.

General Manager, National Housing Bank,

CRC, 4th Floor, Core 5A, 
India Habitat Centre, Lodhi Road, 
New Delhi - 110003, India

Or, directly upload the complaint at the GRIDS facility at the NHB website.

Send an email to crcell@nhb.org.in

If you have any Home Loan product queries or want to assess your eligibility for Top Up or Balance Transfer loans contact MyMoneyMantra.

MMM is a leading financial services distributor in India. You can contact the toll-free customer care team at 1800 103 4004 or write your complaint at contactus@mymoneymantra.com