PNB Housing Finance Customer Care | 24x7 Toll Free Number

Q: ✅ What are the ways to contact the PNB Housing Finance Customer Care?

You can call the PNB Housing Finance Customer Care toll-free number 1800 120 8800 or the landline number 011-23357174 . You can also write to PNB Housing Finance Customer Care at customercare@pnbhousingfinance.com or loans@pnbhfl.com . You can also send an SMS PNBHFL to 56161

Q: ✅ How to talk to the PNB Housing Finance Customer Care Executive directly?

You can call the toll-free number 1800 120 8800 and follow the IVR instructions. An option to talk to the customer care executive directly will be provided. Choose the option to talk to the customer care executive directly.

Q: ✅ What is the PNB Housing Finance Customer Care contact mode for NRIs?

There is no separate PNB Housing Finance Customer Care Number for NRIs. They can raise their queries/complaints regarding home loans through email to customercare@pnbhousingfinance.com.

Q: ✅ Can I get the details of interest rates for home loans from PNB Housing Finance Customer Care?

Yes. You can contact PNB Housing Finance Customer Care for existing interest rates on home loans.

PNB Housing Finance Customer Care Number

PNB Housing Finance Limited is one of the leading home loan providers registered with the National Housing Bank. PNB Housing Finance is promoted by Punjab National Bank. Customer delight is the main objective of PNB Housing Finance Limited and PNB Housing Finance Customer Care is responsible to support this objective of the Company.

PNB Housing Finance Customer Care

The principal concern of PNB Housing Finance is customer service at its best. PNB Housing Finance Customer Care was set up to strengthen this endeavour of the Company. You can contact PNB Housing Finance Customer Care for any home loan-related queries/complaints. The modes of contact are given below:

Toll-free number 1800 120 8800. This number is available 24 x7 and on all days including holidays.

You can also call 011-23357174
Email ID: customercare@pnbhousing.com
SMS 'PNBHFL' to 56161

Redressal of Complaints and Grievance System

PNB Housing Finance Limited provides seamless redressal to grievances of the customers with its grievance mechanism that consists of 4 levels.

Level 1: You will have to submit details of the complaint in writing to the branch-in-charge of the branch where you have your dealings. Normally you will get a response within 7 days. If the solution provided at the branch level is not satisfactory, then you can escalate the issue to the next level.

Level 2: You can direct the issue to the Nodal Officer by writing to nodalofficer@pnbhousing.com. You will get a reply within 10 days.

You can also contact the Grievances Redressal Officer by calling 011-23736857. You can also submit the complaint in writing to the address given below:

PNB Housing Finance Ltd.

9th Floor, Antriksh Bhawan

22 Kasturba Gandhi Marg

New Delhi – 110001

To be more emphatic, ensure to mention ‘Grievance Redressal’ on top of the envelope.

Level 3: If the resolution provided at Level 2 is not convincing you can take up the matter with the Managing Director by writing to executivedirector@pnbhousing.com. A resolution will be provided within 10 working days.

Level 4: In case you are not satisfied with the level 3 resolution, you can contact the National Housing Bank at the address given below:

National Housing Bank

Department of Regulation and Supervision, (Complaint Redressal Cell)

4th Floor, Core-5A

India Habitat Centre, Lodhi Road

New Delhi - 110003

City Wise PNB Housing Finance Branch Address

PNB Housing Finance has a PAN India branch network. The address of the PNB Housing Finance branches in major cities is furnished below:

City	Branch Address	Phone Number
Ahmedabad	2nd Floor, Part I, Megha House Opp. Kotak Bank, Mithakhali Law Garden Road Ellisbridge, Ahmedabad Gujarat - 380006 Landmark: Near Kotak Bank	079-26474900
Agra	1st Floor, Samridhi Complex, Suite No. 104- 105 Block No. 38/A4 Sanjay Place Agra - 282002 Landmark: Sumriddhi complex	0562-2522542
Aurangabad	E-1, E-2 & E-3, Fourth Floor Aurangabad Business Centre Adalat Road Aurangabad Maharashtra - 431001 Landmark: Near Manmandir Bus Terminus	0240-2992660, 0240-2991660
Amravati	2nd Floor, Raka Mall Jaistambh Chowk Amravati, Maharashtra - 444601	0721-2560320/21
Bengaluru	3rd & 4th floor Prestige Emerald Building Lavelle Road Bangalore – 560001 #130/1, 1st Main road Domlur 2nd stage, 2nd Phase Indira Nagar Bangalore – 560071 Ground Floor Property Bearing no. 5 Mathrushree Arcade 100 ft Ring Road 1st Phase 2nd stage BTM Layout Bangalore - 560076 #56, Sai Arcade, 3rd floor Marathahalli Ring Road Devarabisanahalli Bangalore - 560103 141, 1st floor, 3rd Main Road Kasturi Nagar, NGEF East Benniganahalli Ward, Bangalore - 560043 1125/12, Ground floor Service road, Hampi Nagar Vijayanagar, Bangalore - 560104	080-68226200 080-49749246 080-49749247 080-26283500, 26680172, 26680248 080-46176565 080-42061558, 080-41498034 080-23103500, 080-23407754
Bhiwadi	A-10, 1st Floor Bhagat Singh Colony Alwar Bye Pass Bhiwadi Rajasthan	1493-298157
Bhopal	1st Floor, 131/10 Zone II, M P Nagar Tehsil Huzur, Bhopal Madhya Pradesh - 462003	0755- 2554272, 2554637, 4229060 / 65/ 66
Bhubaneshwar(Odisha)	Office No. 1 & 2,5th Floor Block -2, Bhawani Mall Saheed Nagar Bhubaneshwar- 751007	0674-2548866, 0674-2548388, 0674-2548922
Bikaner (Rajasthan)	B-46, 2nd floor, Sadul Ganj Bikaner-334002	0151-2522147 0151-2203728
Chandigarh	SCO 323-324, First Floor SEC 35 B Chandigarh - 160008	0172-2601408,2645323 ,2601438, 2646324
Chennai	3rd floor, Sudershan Building No. 14 Whites Road, Roayapettah Chennai - 600014 Vaagai, 2nd floor, sector 1 Ambattur industrial estate 2nd main road Chennai - 600058 No C-45, 1st Floor SIDCO T V K Industrial Estate Guindy Chennai-600032 Plot No-11, 2nd floor, Door No- 2A Venkatesan Street, East Tambaram, Chennai- 600059	044-40076800 044-26881601,602 044-40176800/888 044-22390966, 044-22390911
Cochin	1st Floor, R P Arcade Adjacent to Gold Souk Mall Near Railway Overbridge Ponnurunni, Vytilla Cochin – 682019	0484 -2368200, 2910400
Coimbatore	1112, Raja Plaza,2nd Floor Laxmi Mill Junction Coimbatore - 641037	0422-2240322,2240530, 2240470,2240677
Dehradun	Shop no. 301,302 & 304 Laxmi Chambers 69 Rajpur Road Dehradun - 248001	0135-2749977
Ghaziabad	UG Floor SG Beta Tower Plot no 10 Sector - 3, Vasundhara Ghaziabad (UP) - 201011	0120-2699115, 2699116,117
New Delhi	Building No. S-8 Uphaar Cinema Complex, Green Park extn New Delhi-110016 8th Floor DCM Building16 Barakhamba Road C P New Delhi - 110001 H. No. 36, Ground Floor Block B -1 Janakpuri East Metro Station New Delhi- 110058	011- 26512911, 40604000 011-23357170 , 23351992, 23357174, 23311733 011-25546073, 74,75
Noida	H-1A/10, First Floor, Sector-63 Noida- 201301( U. P.) Ground floor, D-2 Sector - 3 Noida (U.P.) – 201301	0120-2427255 7292015075, 7292013073, 7292013083
Gurugram	SCO No. 391, Sector - 29 Urban Estate Near Iffco Chowk Metro Station Gurugram - 122001	0124-4055588, 2385568
Gwalior	3rd Floor, 45A, Alaknanda Tower City Centre Gwalior - 474001	0751-2233305 0751-2230304 0751-2233301
Haridwar	Delhi Haridwar Main road Next to Aurobindo Ashram Ranipur Mor, Jwalapur, Distt Haridwar – 249407	01334-250101 01334-250102 01334-250103 01334 250104
Hyderabad	4th Floor Above Harley Davidson Showroom Road No. 2 Banjara Hills Hyderabad- 500034 Plot no 6 & 7, 3rd floor, Mamatha Nagar colony Beside Canara Bank, Nagole Hyderabad – 500068 MCH No- 15-24-173, Road No-1 KPHB Colony, 2nd Floor Kukatpally Hyderabad- 500072	040-48764567 040 - 29774333 / 29775333 040-23055506, 040-23055507
Indore	201-A & 202, 2nd Floor Megapolis Building, 579 MG Road Indore Madhya Pradesh - 452001 0731 - 2567200	0731 - 2567200
Jaipur	SB - 59, UDB Towers 1st Floor, opp. Jaipur Nagar Nigam, Tonk Road Jaipur-302015	0141-2709144 0141-2709588 0141-4021065 0141-4044381
Jalandhar	Office No. 23, 24, 25 1st Floor, City Square Mall Civil Lines, Old G. T. Road Jalandhar – 144001(Punjab)	0181-2233421
Kanpur	3rd Floor, 16/104 A Shri Siddhivinayak Building, Civil Lines Kanpur - 208001(U.P.)	0512- 2390404, 0512-2390405, 0512- 2390406
Jalgaon	Office No. 5-6-7-8 Third Floor (East Part), Gitai Plaza, CTS no. 2672A/1 Plot No. 22, Patap Nagar Behind ICICI Bank Jalgaon, Maharashtra - 425001	0257-2998280
Jamshedpur	Badhani Trade Centre, 3rd Floor R. Road, Bistupur Jamshedpur-831001 Jharkhand	0657-2320110 / 0657-2320200
Jodhpur	Plot No-17, 3rd Floor, K.P. Tower Upper Chopasani Road Near Bombay Motor Circle Baldev Nagar, Jodhpur Rajasthan-342003	0291-2628380, 0291-2440380
Kanpur	3rd Floor, 16/104 A Shri Siddhivinayak Building Civil Lines Kanpur - 208001(U.P.)	0512- 2390404, 0512-2390405, 0512- 2390406
Kolhapur	401/402, Fourth Floor Matoshri Plaza, Venus Corner Shahupuri Kolhapur - 416001 Maharashtra	0231 - 2525241/42
Kolkata	5th Floor South Block Premises No. 7 KYD Street Kolkata-700016	033-40717051 to 54
Kota	Plot No-286, 2nd floor Shopping Centre Kota-324006 Rajasthan	0744-2363717 0744-2363727 0744-2363737
Kozhikode	Door No 5/2549 J 1st floor, Joselas Galleria Opp Malabar Christian College H S School, Wayanad Road Kozhikode – 673001	0495-4853388
Lucknow	1st Floor, Commercial Complex Shahnajaf Road Pandit House Lucknow - 226001	0522-4936900
Ludhiana	SCO 16-17, 2nd Floor Canal Colony Pakhowal Road Near NRI Silk Ludhiana-141001	0161-2773930 0161-2771557 0161-2431174 0161-2431173
Madurai	Nandhini Building 3rd Floor #48, Bye Pass Road 2nd Street,Ponmani Madurai- 625016	0452-2602670 to 72
Mangalore	2nd floor Cabin 7 & 8 Kushe Sadan, KR Rao Road Near PVS Circle, Kodialbail Mangalore-575003
Meerut	1st Floor, Pinnacle Tower Vaishali Corner Garh Road Meerut (U.P)	0121-4053500-501
Mumbai	Office No – 2 & 3, Ground Floor Baba House, Plot no. 86 B.L Bajaj Road Near WEH Metro Station Andheri (East) Mumbai – 400093 Shop no. 4,5,6 Ground Floor, Wadia Building Dalal Street, Fort Mumbai -400001 Second Floor Silver Point, LBS Marg Ghatkopar (W), Mumbai Maharashtra- 400086 203 & 204-A Second Floor Western Edge-I Near WE Highway, Magathane Borivali (E) Mumbai, Maharashtra – 400066 Office no. 1, Third Floor Swami Tirth, Building No. 5 Shelar Park, Khadakpada Circle, Kalyan West Maharashtra – 421301 2B, Second Floor, Ameya Park Navapur Road, Boisar [West] Mumbai Maharashtra - 401501	022- 49795780/81 022 - 22672412/13 022- 25100015/16/ 17/18 022-68343700 0251 - 2230025/2230026 7290032973
Mysore	1st Floor, Adarsh Plaza Above L G Showroom 2906, Kantraj Urs Road Saraswathipuram Mysore – 570009	0821-4268066
Nasik	201/202, 2nd Floor, Metro 99 Commercial Complex College Road Nasik, Maharashtra - 422005	0253-2311671 & 672
Nagpur	Apartment No. 301, 3rd Floor Plot No. 1 & 2, Gupta House Ravindranath Tagore Marg Civil Lines Nagpur - 440001	0712 - 2533460, 2533461, 2533462, 2533463
Navi Mumbai	5th Floor, Flat No. 508-509 Persepolis Building Sector -17 Vashi Navi Mumbai-400703 Office no. RH 2A & 2B First Floor, Balaji Shrushti CHSL, Sector 19, New Panvel (East) Navi Mumbai Maharashtra -410206	022 27899016 To 18 022-27490186/187
Nellore	24-7-13/1, Magunta Layout Revenue Ward No. 24 – II Nellore - 524003	0861 - 2318001, 0861 - 2318002
Odhav	221, 2nd Floor, Mangalam Arcade, Opp. Odhav Lake Odhav BRTS Road, Odhav, Ahmedabad Gujarat - 382415	6359612308/09
Patiala	Juneja Realtors Near Fountain Chowk, Head post office Road, Patiala-147001	0175-5011004
Pune	5 A, B, C, D, Fifth Floor Sheerang House Opp. Jangli Maharaj Temple J M Road, Shivaji Nagar Pune Maharashtra - 411005 Third Floor, Dhanlaxmi Complex Survey no.08, Hadapsar Kharadi Bypass Road Kharadi Pune - 411014 (Maharashtra) 560, Fifth Floor, Marvel Vista S.no 599A-598+593A, Sahney Sujan Park Lulla Nagar Pune - 411040 (Maharashtra) 12, Spandhan Survey No. 117/1 Popular Nagar Warje, Pune - 411052 (Maharashtra) Office No. 302, 3rd Floor Gheewala complex Station Road, Chinchwad Pune-411019 (Maharashtra)	020 25576000 291307674/8291327642 8291244286/8291456217 020-25233228/29 020-63105400
Raipur	Office No. 111-112 First Floor, Plot No. 1, Block No. 9, DB Corporate Park Rajbandha Maidan Raipur- 492001(Chhattisgarh)	0771- 2223573/2223574/ 2223575
Rajkot	404-406, Fourth Floor Kings Plaza, Astron Chowk Rajkot-360001(Gujarat)	0281- 2462352/53/54/55
Ratlam	First Floor Plot No- 102/103 Freeganj Road Dobati, Ratlam Madhya Pradesh - 457001
Ratnagiri	Shop No. 104, First Floor Shankheshwar Complex Arogya Mandir Ratnagiri Maharashtra - 415612
Ratnagiri	1st floor, F-236 Baldev Plaza, Model Town Delhi Road Rohtak -124001	0126-2280640, 0126-2281640, 0126-2282640
Rudrapur	1st Floor, Union Bank building Nainital Road, Awas Vikas Rudrapur-263001 Uttarakhand.
Salem	104/7 Salem Productivity Council L.I. Colony, Fairlands Salem – 636004	0427-2445754, 2335754
Surat	305-308, Third Floor Titanium Square Adajan Char Rasta, Adajan, Surat Gujarat - 395009 UG-4, Milestone Milagro Nr. Someshwar Char Rasta Udhana Magdalla Road Vesu, Surat Gujarat - 395007	0261- 055050/4000771/ 4000772 0261-2979611/2979612
Ankleshwar	Office No. 12/30, Second Floor Omkar-2, Station Road Near Valia Crossing Ankleshwar-393001(Gujarat)
Vapi	Shop No. SA-12, Second Floor, Solitaire Business Centre Vapi Silvassa Road GIDC Char Rasta Vapi, Gujarat -396191	0260-2993147
Suryapet	H. No. 1-2-270/45/2 Manasa Nagar, M G Road Suryapet, Telangana - 508213
Thane	1st Floor, Pushpamangal Complex Building No. 1, Above Bank of Baroda, Old Agra Road Thane West-400601	022-25474720/21
Thiruvananthapuram	F1, KEK Tower, First Floor Opp. To Trivandrum Development Authority, Vazhuthacaud Trivandrum-695010	0471-2336601, 2322697
Thrissur	Ambilikala Tower, 12/155/126, 2nd Floor, South Amman Kovil street Near Kottapuram Over Bridge Thrissur-680004	0487-2388804, 0487-2388805
Trichy	New Number 6, Old Number 8 2nd floor, Shastri Road Srinivasa Puram, Near Mahatma Gandhi School Thennur Trichy – 620017	0431 - 2741663, 0431 - 2741664
Tuticorin	Jehovah Jireh Towers No 51/8D/3, 1st-floor Tiruchendur Road Muniyasamy Puram Tuticorin - 628003	0461 – 2300911, 2300912
Udaipur	Mewar Motor Building 48, 2nd Floor, Toran Bawadi Station Road, Udaipur Rajasthan – 313001	0294-2424755 & 57
Ujjain	First Floor, Gangotri 90, Tatya Tope Marg Freeganj Ujjain-456001(Madhya Pradesh)	0734-2525338/643/653
Vadodara	331, Third Floor, Trivia Complex Natu Bhai Circle Vadodara-390007(Gujarat)	0265- 2982308/2982309
Varanasi	2nd Floor, Tulsi Complex C-19/134, M-B, Shastri Nagar Sigra Varanasi, (U.P.)	0542- 2221218, 0542 -2224359
Vijayawada	Door Number 39-3-2 RK Plaza, 1st floor Beside Anjaneya Jewellers Masjid street Labbipet Vijayawada - 520010	0866-2499501 0866-2499502 0866-2499503 0866-2499504
Virar	302, Third Floor Riddhi Arcade,Y K Nagar NX-II 100 Feet Narangi Bypass Road Virar (West)- 401303(Maharashtra)	8983812000, 7290081309
Visakhapatnam	Savitha Edifice, 2nd floor, Sampath Vinayaka Temple Road Above Allen Solly Showroom Visakhapatnam – 530003	0891-2571011, 0891-2721012, 0891-2721013, 0891-2721014
Kakinada	Door number 6-5-1, LNT House Ground Floor Nookalamma Temple Street Surya Rao Pet Kakinada – 533001( Andhra Pradesh)
Rajahmundry	Door No 46-11-31 Sivo Home Buildings First Floor Danavaipeta Rajahmundry-533103
Warangal	Shop No 17-18, Second Floor Ramnagar, Hanamkonda Warangal – 506001	0870-2988606
Karimnagar	Shop No.3, VSL Complex Laxmi Nagar Karimnagar (Telangana)	0878-4050716

Online Assistance for PNB Housing Finance Customers

The following online assistance is provided for PNB Housing Finance Customers:

Applying for a home loan
Lodging complaints regarding home loans
Putting forth queries regarding home loans
For details regarding home loans
Tracking status of loan application
Tracking status of complaints registered online
Obtaining e-statements of loan account

PNB Housing Finance Complaint Form

PNB has enabled registering home loan-related complaints online by filling up a Complaint form. You will have to fill up basic details like Name, Customer Type (whether a customer or non-customer) mobile number, email ID, Contact address, and the name of the branch you are dealing with. You should also give details of the complaint in the remarks column.

Submit the Complaint Form on completion and you will get a tracking ID which you can utilise to know the status of the complaint.

Additional Info: Also check Pan Number for Banks

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PNB Housing Finance Customer Care FAQs

✅ What are the ways to contact the PNB Housing Finance Customer Care?

You can call the PNB Housing Finance Customer Care toll-free number 1800 120 8800 or the landline number 011-23357174.

You can also write to PNB Housing Finance Customer Care at customercare@pnbhousingfinance.com or loans@pnbhfl.com.

You can also send an SMS PNBHFL to 56161

✅ How to talk to the PNB Housing Finance Customer Care Executive directly?

You can call the toll-free number 1800 120 8800 and follow the IVR instructions. An option to talk to the customer care executive directly will be provided. Choose the option to talk to the customer care executive directly.

✅ What is the toll-free number of PNB Housing Finance Customer Care?

The toll-free number of PNB Housing Finance Customer Care is 1800 120 8800

✅ IDoes PNB Housing Finance Customer Care operate 24 hours?

Yes. You can contact the PNB Housing Finance Customer Care round the clock on all days.

✅ What is the PNB Housing Finance Customer Care contact mode for NRIs?

There is no separate PNB Housing Finance Customer Care Number for NRIs. They can raise their queries/complaints regarding home loans through email to customercare@pnbhousingfinance.com.

✅ Can you have a live chat with PNB Housing Finance Customer Care?

At present, there is no live chat option provided by PNB Housing Finance Customer Care. For a conversation with the Customer Care Executive, you will have to call the toll-free number and follow the IVR instructions.

✅ Can I get the details of interest rates for home loans from PNB Housing Finance Customer Care?

Yes. You can contact PNB Housing Finance Customer Care for existing interest rates on home loans.

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