PNB Housing Finance Customer Care Number
PNB Housing Finance Limited is one of the leading home loan providers registered with the National Housing Bank. PNB Housing Finance is promoted by Punjab National Bank. Customer delight is the main objective of PNB Housing Finance Limited and PNB Housing Finance Customer Care is responsible to support this objective of the Company.
PNB Housing Finance Customer Care
The principal concern of PNB Housing Finance is customer service at its best. PNB Housing Finance Customer Care was set up to strengthen this endeavour of the Company. You can contact PNB Housing Finance Customer Care for any home loan-related queries/complaints. The modes of contact are given below:
Toll-free number 1800 120 8800. This number is available 24 x7 and on all days including holidays.
- You can also call 011-23357174
- Email ID: customercare@pnbhousing.com
- SMS 'PNBHFL' to 56161
PNB Housing Finance Customer Care toll-free Helpline Number 24x7
For 24 hours assistance, you can call the PNB Housing Customer Care toll-free number 1800 120 8800
Redressal of Complaints and Grievance System
PNB Housing Finance Limited provides seamless redressal to grievances of the customers with its grievance mechanism that consists of 4 levels.
Level 1: You will have to submit details of the complaint in writing to the branch-in-charge of the branch where you have your dealings. Normally you will get a response within 7 days. If the solution provided at the branch level is not satisfactory, then you can escalate the issue to the next level.
Level 2: You can direct the issue to the Nodal Officer by writing to nodalofficer@pnbhousing.com. You will get a reply within 10 days.
You can also contact the Grievances Redressal Officer by calling 011-23736857. You can also submit the complaint in writing to the address given below:
PNB Housing Finance Ltd.
9th Floor, Antriksh Bhawan
22 Kasturba Gandhi Marg
New Delhi – 110001
To be more emphatic, ensure to mention ‘Grievance Redressal’ on top of the envelope.
Level 3: If the resolution provided at Level 2 is not convincing you can take up the matter with the Managing Director by writing to executivedirector@pnbhousing.com. A resolution will be provided within 10 working days.
Level 4: In case you are not satisfied with the level 3 resolution, you can contact the National Housing Bank at the address given below:
National Housing Bank
Department of Regulation and Supervision, (Complaint Redressal Cell)
4th Floor, Core-5A
India Habitat Centre, Lodhi Road
New Delhi - 110003
For 24 hours assistance, you can call the PNB Housing Customer Care toll-free number 1800 120 8800
City Wise PNB Housing Finance Branch Address
PNB Housing Finance has a PAN India branch network. The address of the PNB Housing Finance branches in major cities is furnished below:
| City | Branch Address | Phone Number |
|---|---|---|
| Ahmedabad | 2nd Floor, Part I, Megha House Opp. Kotak Bank, Mithakhali Law Garden Road Ellisbridge, Ahmedabad Gujarat - 380006 Landmark: Near Kotak Bank | 079-26474900 |
| Agra | 1st Floor, Samridhi Complex, Suite No. 104- 105 Block No. 38/A4 Sanjay Place Agra - 282002 Landmark: Sumriddhi complex | 0562-2522542 |
| Aurangabad | E-1, E-2 & E-3, Fourth Floor Aurangabad Business Centre Adalat Road Aurangabad Maharashtra - 431001 Landmark: Near Manmandir Bus Terminus | 0240-2992660, 0240-2991660 |
| Amravati | 2nd Floor, Raka Mall Jaistambh Chowk Amravati, Maharashtra - 444601 | 0721-2560320/21 |
| Bengaluru | 3rd & 4th floor Prestige Emerald Building Lavelle Road Bangalore – 560001 #130/1, 1st Main road Domlur 2nd stage, 2nd Phase Indira Nagar Bangalore – 560071 Ground Floor Property Bearing no. 5 Mathrushree Arcade 100 ft Ring Road 1st Phase 2nd stage BTM Layout Bangalore - 560076 #56, Sai Arcade, 3rd floor Marathahalli Ring Road Devarabisanahalli Bangalore - 560103 141, 1st floor, 3rd Main Road Kasturi Nagar, NGEF East Benniganahalli Ward, Bangalore - 560043 1125/12, Ground floor Service road, Hampi Nagar Vijayanagar, Bangalore - 560104 | 080-68226200 080-49749246 080-49749247 080-26283500, 26680172, 26680248 080-46176565 080-42061558, 080-41498034 080-23103500, 080-23407754 |
| Bhiwadi | A-10, 1st Floor Bhagat Singh Colony Alwar Bye Pass Bhiwadi Rajasthan | 1493-298157 |
| Bhopal | 1st Floor, 131/10 Zone II, M P Nagar Tehsil Huzur, Bhopal Madhya Pradesh - 462003 | 0755- 2554272, 2554637, 4229060 / 65/ 66 |
| Bhubaneshwar(Odisha) | Office No. 1 & 2,5th Floor Block -2, Bhawani Mall Saheed Nagar Bhubaneshwar- 751007 | 0674-2548866, 0674-2548388, 0674-2548922 |
| Bikaner (Rajasthan) | B-46, 2nd floor, Sadul Ganj Bikaner-334002 | 0151-2522147 0151-2203728 |
| Chandigarh | SCO 323-324, First Floor SEC 35 B Chandigarh - 160008 | 0172-2601408,2645323 ,2601438, 2646324 |
| Chennai | 3rd floor, Sudershan Building No. 14 Whites Road, Roayapettah Chennai - 600014 Vaagai, 2nd floor, sector 1 Ambattur industrial estate 2nd main road Chennai - 600058 No C-45, 1st Floor SIDCO T V K Industrial Estate Guindy Chennai-600032 Plot No-11, 2nd floor, Door No- 2A Venkatesan Street, East Tambaram, Chennai- 600059 | 044-40076800 044-26881601,602 044-40176800/888 044-22390966, 044-22390911 |
| Cochin | 1st Floor, R P Arcade Adjacent to Gold Souk Mall Near Railway Overbridge Ponnurunni, Vytilla Cochin – 682019 | 0484 -2368200, 2910400 |
| Coimbatore | 1112, Raja Plaza,2nd Floor Laxmi Mill Junction Coimbatore - 641037 | 0422-2240322,2240530, 2240470,2240677 |
| Dehradun | Shop no. 301,302 & 304 Laxmi Chambers 69 Rajpur Road Dehradun - 248001 | 0135-2749977 |
| Ghaziabad | UG Floor SG Beta Tower Plot no 10 Sector - 3, Vasundhara Ghaziabad (UP) - 201011 | 0120-2699115, 2699116,117 |
| New Delhi | Building No. S-8 Uphaar Cinema Complex, Green Park extn New Delhi-110016 8th Floor DCM Building16 Barakhamba Road C P New Delhi - 110001 H. No. 36, Ground Floor Block B -1 Janakpuri East Metro Station New Delhi- 110058 | 011- 26512911, 40604000 011-23357170 , 23351992, 23357174, 23311733
011-25546073, 74,75 |
| Noida | H-1A/10, First Floor, Sector-63 Noida- 201301( U. P.) Ground floor, D-2 Sector - 3 Noida (U.P.) – 201301 | 0120-2427255
7292015075, 7292013073, 7292013083 |
| Gurugram | SCO No. 391, Sector - 29 Urban Estate Near Iffco Chowk Metro Station Gurugram - 122001 | 0124-4055588, 2385568 |
| Gwalior | 3rd Floor, 45A, Alaknanda Tower City Centre Gwalior - 474001 | 0751-2233305 0751-2230304 0751-2233301 |
| Haridwar | Delhi Haridwar Main road Next to Aurobindo Ashram Ranipur Mor, Jwalapur, Distt Haridwar – 249407 | 01334-250101 01334-250102 01334-250103 01334 250104 |
| Hyderabad | 4th Floor Above Harley Davidson Showroom Road No. 2 Banjara Hills Hyderabad- 500034 Plot no 6 & 7, 3rd floor, Mamatha Nagar colony Beside Canara Bank, Nagole Hyderabad – 500068 MCH No- 15-24-173, Road No-1 KPHB Colony, 2nd Floor Kukatpally Hyderabad- 500072 | 040-48764567 040 - 29774333 / 29775333 040-23055506, 040-23055507 |
| Indore | 201-A & 202, 2nd Floor Megapolis Building, 579 MG Road Indore Madhya Pradesh - 452001 0731 - 2567200 | 0731 - 2567200 |
| Jaipur | SB - 59, UDB Towers 1st Floor, opp. Jaipur Nagar Nigam, Tonk Road Jaipur-302015 | 0141-2709144 0141-2709588 0141-4021065 0141-4044381 |
| Jalandhar | Office No. 23, 24, 25 1st Floor, City Square Mall Civil Lines, Old G. T. Road Jalandhar – 144001(Punjab) | 0181-2233421 |
| Kanpur | 3rd Floor, 16/104 A Shri Siddhivinayak Building, Civil Lines Kanpur - 208001(U.P.) | 0512- 2390404, 0512-2390405, 0512- 2390406 |
| Jalgaon | Office No. 5-6-7-8 Third Floor (East Part), Gitai Plaza, CTS no. 2672A/1 Plot No. 22, Patap Nagar Behind ICICI Bank Jalgaon, Maharashtra - 425001 | 0257-2998280 |
| Jamshedpur | Badhani Trade Centre, 3rd Floor R. Road, Bistupur Jamshedpur-831001 Jharkhand | 0657-2320110 / 0657-2320200 |
| Jodhpur | Plot No-17, 3rd Floor, K.P. Tower Upper Chopasani Road Near Bombay Motor Circle Baldev Nagar, Jodhpur Rajasthan-342003 | 0291-2628380, 0291-2440380 |
| Kanpur | 3rd Floor, 16/104 A Shri Siddhivinayak Building Civil Lines Kanpur - 208001(U.P.) | 0512- 2390404, 0512-2390405, 0512- 2390406 |
| Kolhapur | 401/402, Fourth Floor Matoshri Plaza, Venus Corner Shahupuri Kolhapur - 416001 Maharashtra | 0231 - 2525241/42 |
| Kolkata | 5th Floor South Block Premises No. 7 KYD Street Kolkata-700016 | 033-40717051 to 54 |
| Kota | Plot No-286, 2nd floor Shopping Centre Kota-324006 Rajasthan | 0744-2363717 0744-2363727 0744-2363737 |
| Kozhikode | Door No 5/2549 J 1st floor, Joselas Galleria Opp Malabar Christian College H S School, Wayanad Road Kozhikode – 673001 | 0495-4853388 |
| Lucknow | 1st Floor, Commercial Complex Shahnajaf Road Pandit House Lucknow - 226001 | 0522-4936900 |
| Ludhiana | SCO 16-17, 2nd Floor Canal Colony Pakhowal Road Near NRI Silk Ludhiana-141001 | 0161-2773930 0161-2771557 0161-2431174 0161-2431173 |
| Madurai | Nandhini Building 3rd Floor #48, Bye Pass Road 2nd Street,Ponmani Madurai- 625016 | 0452-2602670 to 72 |
| Mangalore | 2nd floor Cabin 7 & 8 Kushe Sadan, KR Rao Road Near PVS Circle, Kodialbail Mangalore-575003 | |
| Meerut | 1st Floor, Pinnacle Tower Vaishali Corner Garh Road Meerut (U.P) | 0121-4053500-501 |
| Mumbai | Office No – 2 & 3, Ground Floor Baba House, Plot no. 86 B.L Bajaj Road Near WEH Metro Station Andheri (East) Mumbai – 400093 Shop no. 4,5,6 Ground Floor, Wadia Building Dalal Street, Fort Mumbai -400001 Second Floor Silver Point, LBS Marg Ghatkopar (W), Mumbai Maharashtra- 400086 203 & 204-A Second Floor Western Edge-I Near WE Highway, Magathane Borivali (E) Mumbai, Maharashtra – 400066 Office no. 1, Third Floor Swami Tirth, Building No. 5 Shelar Park, Khadakpada Circle, Kalyan West Maharashtra – 421301 2B, Second Floor, Ameya Park Navapur Road, Boisar [West] Mumbai Maharashtra - 401501 | 022- 49795780/81 022 - 22672412/13 022- 25100015/16/ 17/18 022-68343700 0251 - 2230025/2230026 7290032973 |
| Mysore | 1st Floor, Adarsh Plaza Above L G Showroom 2906, Kantraj Urs Road Saraswathipuram Mysore – 570009 | 0821-4268066 |
| Nasik | 201/202, 2nd Floor, Metro 99 Commercial Complex College Road Nasik, Maharashtra - 422005 | 0253-2311671 & 672 |
| Nagpur | Apartment No. 301, 3rd Floor Plot No. 1 & 2, Gupta House Ravindranath Tagore Marg Civil Lines Nagpur - 440001 | 0712 - 2533460, 2533461, 2533462, 2533463 |
| Navi Mumbai | 5th Floor, Flat No. 508-509 Persepolis Building Sector -17 Vashi Navi Mumbai-400703 Office no. RH 2A & 2B First Floor, Balaji Shrushti CHSL, Sector 19, New Panvel (East) Navi Mumbai Maharashtra -410206 | 022 27899016 To 18 022-27490186/187 |
| Nellore | 24-7-13/1, Magunta Layout Revenue Ward No. 24 – II Nellore - 524003 | 0861 - 2318001, 0861 - 2318002 |
| Odhav | 221, 2nd Floor, Mangalam Arcade, Opp. Odhav Lake Odhav BRTS Road, Odhav, Ahmedabad Gujarat - 382415 | 6359612308/09 |
| Patiala | Juneja Realtors Near Fountain Chowk, Head post office Road, Patiala-147001 | 0175-5011004 |
| Pune | 5 A, B, C, D, Fifth Floor Sheerang House Opp. Jangli Maharaj Temple J M Road, Shivaji Nagar Pune Maharashtra - 411005 Third Floor, Dhanlaxmi Complex Survey no.08, Hadapsar Kharadi Bypass Road Kharadi Pune - 411014 (Maharashtra) 560, Fifth Floor, Marvel Vista S.no 599A-598+593A, Sahney Sujan Park Lulla Nagar Pune - 411040 (Maharashtra) 12, Spandhan Survey No. 117/1 Popular Nagar Warje, Pune - 411052 (Maharashtra) Office No. 302, 3rd Floor Gheewala complex Station Road, Chinchwad Pune-411019 (Maharashtra) | 020 25576000 291307674/8291327642 8291244286/8291456217 020-25233228/29
020-63105400 |
| Raipur | Office No. 111-112 First Floor, Plot No. 1, Block No. 9, DB Corporate Park Rajbandha Maidan Raipur- 492001(Chhattisgarh) | 0771- 2223573/2223574/ 2223575 |
| Rajkot | 404-406, Fourth Floor Kings Plaza, Astron Chowk Rajkot-360001(Gujarat) | 0281- 2462352/53/54/55 |
| Ratlam | First Floor Plot No- 102/103 Freeganj Road Dobati, Ratlam Madhya Pradesh - 457001 | |
| Ratnagiri | Shop No. 104, First Floor Shankheshwar Complex Arogya Mandir Ratnagiri Maharashtra - 415612 | |
| Ratnagiri | 1st floor, F-236 Baldev Plaza, Model Town Delhi Road Rohtak -124001 | 0126-2280640, 0126-2281640, 0126-2282640 |
| Rudrapur | 1st Floor, Union Bank building Nainital Road, Awas Vikas Rudrapur-263001 Uttarakhand. | |
| Salem | 104/7 Salem Productivity Council L.I. Colony, Fairlands Salem – 636004 | 0427-2445754, 2335754 |
| Surat | 305-308, Third Floor Titanium Square Adajan Char Rasta, Adajan, Surat Gujarat - 395009 UG-4, Milestone Milagro Nr. Someshwar Char Rasta Udhana Magdalla Road Vesu, Surat Gujarat - 395007 | 0261- 055050/4000771/ 4000772 0261-2979611/2979612 |
| Ankleshwar | Office No. 12/30, Second Floor Omkar-2, Station Road Near Valia Crossing Ankleshwar-393001(Gujarat) | |
| Vapi | Shop No. SA-12, Second Floor, Solitaire Business Centre Vapi Silvassa Road GIDC Char Rasta Vapi, Gujarat -396191 | 0260-2993147 |
| Suryapet | H. No. 1-2-270/45/2 Manasa Nagar, M G Road Suryapet, Telangana - 508213 | |
| Thane | 1st Floor, Pushpamangal Complex Building No. 1, Above Bank of Baroda, Old Agra Road Thane West-400601 | 022-25474720/21 |
| Thiruvananthapuram | F1, KEK Tower, First Floor Opp. To Trivandrum Development Authority, Vazhuthacaud Trivandrum-695010 | 0471-2336601, 2322697 |
| Thrissur | Ambilikala Tower, 12/155/126, 2nd Floor, South Amman Kovil street Near Kottapuram Over Bridge Thrissur-680004 | 0487-2388804, 0487-2388805 |
| Trichy | New Number 6, Old Number 8 2nd floor, Shastri Road Srinivasa Puram, Near Mahatma Gandhi School Thennur Trichy – 620017 | 0431 - 2741663, 0431 - 2741664 |
| Tuticorin | Jehovah Jireh Towers No 51/8D/3, 1st-floor Tiruchendur Road Muniyasamy Puram Tuticorin - 628003 | 0461 – 2300911, 2300912 |
| Udaipur | Mewar Motor Building 48, 2nd Floor, Toran Bawadi Station Road, Udaipur Rajasthan – 313001 | 0294-2424755 & 57 |
| Ujjain | First Floor, Gangotri 90, Tatya Tope Marg Freeganj Ujjain-456001(Madhya Pradesh) | 0734-2525338/643/653 |
| Vadodara | 331, Third Floor, Trivia Complex Natu Bhai Circle Vadodara-390007(Gujarat) | 0265- 2982308/2982309 |
| Varanasi | 2nd Floor, Tulsi Complex C-19/134, M-B, Shastri Nagar Sigra Varanasi, (U.P.) | 0542- 2221218, 0542 -2224359 |
| Vijayawada | Door Number 39-3-2 RK Plaza, 1st floor Beside Anjaneya Jewellers Masjid street Labbipet Vijayawada - 520010 | 0866-2499501 0866-2499502 0866-2499503 0866-2499504 |
| Virar | 302, Third Floor Riddhi Arcade,Y K Nagar NX-II 100 Feet Narangi Bypass Road Virar (West)- 401303(Maharashtra) | 8983812000, 7290081309 |
| Visakhapatnam | Savitha Edifice, 2nd floor, Sampath Vinayaka Temple Road Above Allen Solly Showroom Visakhapatnam – 530003 | 0891-2571011, 0891-2721012, 0891-2721013, 0891-2721014 |
| Kakinada | Door number 6-5-1, LNT House Ground Floor Nookalamma Temple Street Surya Rao Pet Kakinada – 533001( Andhra Pradesh) | |
| Rajahmundry | Door No 46-11-31 Sivo Home Buildings First Floor Danavaipeta Rajahmundry-533103 | |
| Warangal | Shop No 17-18, Second Floor Ramnagar, Hanamkonda Warangal – 506001 | 0870-2988606 |
| Karimnagar | Shop No.3, VSL Complex Laxmi Nagar Karimnagar (Telangana) | 0878-4050716 |
PNB Housing Finance Customer Care for NRIs
There is no dedicated PNB Housing Finance Customer Care Number for NRIs. NRIs can write to customercare@pnbhousing.com for queries/complaints
PNB Housing Loan Customer Care Email ID
The PNB Housing Finance Customer Care Email ID is customercare@pnbhousingfinance.com and loans@pnbhfl.com
Additional Info: You can also Check Banglarbhumi West Bengal Land Record
Online Assistance for PNB Housing Finance Customers
The following online assistance is provided for PNB Housing Finance Customers:
- Applying for a home loan
- Lodging complaints regarding home loans
- Putting forth queries regarding home loans
- For details regarding home loans
- Tracking status of loan application
- Tracking status of complaints registered online
- Obtaining e-statements of loan account
PNB Housing Finance Complaint Form
PNB has enabled registering home loan-related complaints online by filling up a Complaint form. You will have to fill up basic details like Name, Customer Type (whether a customer or non-customer) mobile number, email ID, Contact address, and the name of the branch you are dealing with. You should also give details of the complaint in the remarks column.
Submit the Complaint Form on completion and you will get a tracking ID which you can utilise to know the status of the complaint.
Additional Info: Also check Pan Number for Banks
PNB Housing Finance Customer Care FAQs
You can call the PNB Housing Finance Customer Care toll-free number 1800 120 8800 or the landline number 011-23357174.
You can also write to PNB Housing Finance Customer Care at customercare@pnbhousingfinance.com or loans@pnbhfl.com.
You can also send an SMS PNBHFL to 56161
You can call the toll-free number 1800 120 8800 and follow the IVR instructions. An option to talk to the customer care executive directly will be provided. Choose the option to talk to the customer care executive directly.
You can call the toll-free number 1800 120 8800 and follow the IVR instructions. An option to talk to the customer care executive directly will be provided. Choose the option to talk to the customer care executive directly.
The toll-free number of PNB Housing Finance Customer Care is 1800 120 8800
Yes. You can contact the PNB Housing Finance Customer Care round the clock on all days.
There is no separate PNB Housing Finance Customer Care Number for NRIs. They can raise their queries/complaints regarding home loans through email to customercare@pnbhousingfinance.com.
At present, there is no live chat option provided by PNB Housing Finance Customer Care. For a conversation with the Customer Care Executive, you will have to call the toll-free number and follow the IVR instructions.
Yes. You can contact PNB Housing Finance Customer Care for existing interest rates on home loans.