SBI Credit Card Customer Care Chennai

SBI credit card customer care toll free numbers are available 24X7. You can also call regular customer care numbers and city-wise credit card customer care numbers from 8 AM to 8 PM on all working days.

• SBI Credit Card Customer Care Chennai Number: 044-2821-4635
• SBI Credit Card Customer Care (Toll-free Number): 1800-180-1290
• SBI Credit Card Customer Care (Regular Numbers): 1860-180-1290, 39 02 02 02 (Prefix Local STD code)
• IRCTC SBI Credit Card Helpline: 39 02 12 12 (Prefix Local STD code), 1800 180 1295

If you need to send documents, card applications, or some other post, use the following address:

SBI Card, 10th Floor,
TVH Agnitio Park,
No.141 Rajiv Gandhi Salai,
Kandanchavadi, Chennai,
Tamil Nadu, India-600096

SBI Credit Card Customer Care Numbers (City-Wise)

• Delhi: 011 - 2336 1631, 011 - 2334 5756, 011 - 2336 1070
• Bangalore: 080 - 2594 3030
• Mumbai: 022 - 2644 5532, 022 - 2644 5533
• Hyderabad: 040 - 24756925

Keeping customer satisfaction at the core of its customer care policy, the bank extends safe and quick sms banking services. You can send sms and get all the updates about your card.

* XXXX denotes the last four digits of your credit card.

Make sure you SMS from the registered mobile number to make use of this service.

Being the largest PSU bank in India, SBI plays a crucial role in financial inclusion by extending banking services to remote regions of the country. The SBI customer base is widely diversified and includes people from all income groups.

An SBI card holder can conveniently avail of SBI services by giving a missed call from the registered mobile number.

• For Balance Enquiry, give a missed call to 8422845512
• To know about available credit and cash limit on your card, give a missed call to 8422845513
• To know about rewards point summary, give a missed call to 8422845514
• Learn about the last payment status by giving a missed call to 8422845515

For regular posts, use the following contact address:

SBI Card, P.O. Bag 28, 
GPO, New Delhi - 110001

SBI Head office Address: 
SBI Card, 
Correspondence Department, DLF Infinity Towers, 
Tower C, 10-12 Floor, Block 2, Bldg 3, 
DLF Cyber City, Gurgaon - 122002, Haryana, India

Alternatively, you can also FAX your documents and card application at 0124-2567131

Use the following email IDs according to the purpose of the communication-

• feedback@sbicard.com
• nodalofficer@sbicard.com
• customerservicehead@sbicard.com
• ceo@sbicard.com
• sbicorporate.services@sbicard.com

You can also visit the official website https://www.sbicard.com/en/webform/write-to-us.page and log in to send mail.

SBI Social Media Customer Care Contact through Twitter: You can also contact SBI on Twitter and share your complaints, feedback, or suggestions. The bank has made it completely possible for the customers to reach them through the medium of their choice.

SBI Social Media X Handle: @SBICard_Connect

In case you do not get a satisfactory response to your query, consider contacting SBI senior officials.

You can directly write your grievances to the SBI Customer Services Manager. Contact here:

Manager- Customer Services 
SBI Cards & Payment Services Pvt.Ltd. 
DLF Infinity Towers, 
Tower C, 12th Floor, 
Block 2, Building 3, DLF Cyber City, 
Gurgaon -122002 (Haryana) India

You can review the Escalation Matrix of your query online here: https://www.sbicard.com/en/webform/escalate-login.page

Contact details of the Grievance Redressal Officer are:

Ms. Rupali Bhardwaj 
Principal Nodal Officer 
DLF Infinity Towers, Tower C, 10th-12th Floor, 
Block 2, Building 3, DLF Cyber City, Gurgaon -122002 (Haryana) India. Or, walk into the nearest SBI credit card branch.

Apart from SMS, you can also block stolen or lost cards online. After you log in to your SBI Card account, click 'Block Lost Stolen Card' and confirm the blockage of the card.

If your card is lost outside India:

If you have lost your SBI Corporate Card outside India, call the 24X7 Visa toll-free helpline number within 3 working days. They will provide an emergency card with temporary validity for 30 days.

If you fail to get a satisfactory reply to your complaint even after 30 days of raising a complaint, you can approach the RBI-appointed Banking Ombudsman.

NRI customers can use the following contact numbers: