Yes Bank Credit Card Customer Care
With top-of-the-line credit cards on offer, Yes Bank has an amazing array of variants to pick from. However, if as a Yes Bank credit card customer you face any issues, they have an equally active and responsive YES Bank credit card customer care. Read on more to find out how to contact them and find easy and quick solutions to your concerns.
Yes Bank Customer Care Touch Points
Being a customer-friendly bank, Yes Bank assures multiple contact points for customers. You can write, email, or send a post to share your views, reviews, and concerns with the bank.
You can also contact Yes Bank by sending an email at yestouch@yesbank.in
Or, by sending an SMS "HELP" space to +91 92233 90909.
Ways to check credit card application status:
| Check Application Status Online | https://www.yesbank.in/credit-card-application-status |
| 24X7 YES TOUCH Customer Care Number | 1800-103-1212 |
| SMS "HELP" Space | +91 92233 90909 |
| Email Customer Care | yestouch@yesbank.in |
Yes Bank Customer Care Toll-Free Hotline Numbers
| Category | Toll-Free Customer Care Numbers |
|---|---|
| Yes Bank Toll-Free Customer Care Numbers for all resident customers | India numbers: 1800 2000 +91 22 6121 9000 Call from abroad: +91 22 3099 3600 |
| Dedicated Yes Bank Credit Card Customer Care Numbers | India number: +91 22 4935 0000 |
| SMS BLKCC | + 91 9840909000 |
| Yes Bank International Toll-Free Customer Care Numbers: | |
| Call from the USA/ CANADA | 1877 659 8044 |
| Call from the UK | 808 178 5133 |
| Call from the UAE | 8000 3570 3089 |
When you make the call, keep your card details handy. Also call from the registered mobile number so that system could recognize you as the existing customer.
Yes Bank Credit Card Customer Care Email
You can also raise your complaint online by writing to customer care. Mention your account number, credit card number and concern clearly for fast resolution of the query.
| Yes Bank Customer Care Email ID | yestouch@yesbank.in |
| Yes Bank Credit Card Customer Care Email ID | yestouchcc@yesbank.in |
| Yes Bank Online Complaint form on website | https://www.yesbank.in/contact-us/write-to-us |
| Block your credit card on website | https://www.yesbank.in/creditcard-block-dispute |
YES Bank Corporate Headquarters
If you want to send postal mail via a courier or speed post, use the following contact details:
Yes Bank Tower,
IFC - 2, 15th Floor,
Senapati Bapat Marg,
Elphinstone (W),
Mumbai 400 013,
India
Northern Regional Corporate Office
YES BANK Limited,
48, Nyaya Marg,
Chanakyapuri,
New Delhi - 110021,
India
Abu Dhabi Representative Office
YES BANK Representative Office,
205, AL Ghaith Office Tower,
Hamdan Street,
PO Box 30848,
Abu Dhabi, UAE
Contact Numbers:
+971 2304 1999
+971 2304 1900
Email: gib@yesbank.in
State-wise contact details of Yes Bank Nodal Officers
| Region | Name of Nodal Officer | Nodal Officer Contact Details |
|---|---|---|
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Mr. Sharad Saraiya | YES Bank Ltd Unit No.G/3,102-103 "C.G.Centre" C.G.Road, Ahmedabad
Tel No : 079 - 30459101 Contact Centre : 1800 2000 E mail: Sharad.Saraiya@yesbank.in |
| Karnataka (Centre: Bengaluru) | Mr. Vinodh Sarran Back-Up Contact: | YES Bank Ltd Ground Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore 560001 Tel No : 080 - 49157922 Contact Centre : 1800 2000 E mail: vinodh.sarran@yesbank.in |
| Madhya Pradesh (Centre: Bhopal) | Mr. Ankur Bansal Back Up Contact: | YES Bank Ltd Plot No 215, Ground Floor Phase 1 M.P Nagar, Bhopal, Madhya Pradesh Pin Code: 462011 Tel No: 0755 - 6612002 Contact Centre : 1800 2000 E mail: ankur.bansal2@yesbank.in |
| Odisha (Centre: Bhubaneswar) | Mr. Swarupananda Mallick Back Up Contact: Mr. Saswat Jena | YES Bank Ltd Plot No. 31, Bapuji Nagar, Janpath, Bhubaneswar, Orissa. Pin Code :751009 Tel No: 0674 - 2598012 Contact Centre : 1800 200 E mail: swarupananda.mallick@yesbank.in |
| Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. (Centre: Chandigarh) | Mr. Bhupinder Pal Singh | YES Bank Ltd SCO No- 179 and SCO No -180 Sector 17C, Chandigarh Pin Code :160017 Tel No : 0172 - 5037064 Contact Centre : 1800 2000 Email: bhupinder.singh7@yesbank.in |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands (Centre: Chennai) | Mr. Somesh Varman Back Up Contact: | YES Bank Ltd Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai Pin Code : 600 034 Tel No : 044 - 66765000 Contact Centre : 1800 2000 E mail: somesh.varman@yesbank.in |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura (Centre: Guwahati) | Mr. Swarupananda Mallick Back Up Contact: | YES Bank Ltd Ground & First Floor, Building No. - 115, Goyal Enclave, G.S Road, Bhangagarh, Guwahati. Pin Code: 781 005 Tel No: 0361 - 7187552 Contact Centre : 1800 2000 E mail: swarupananda.mallick@yesbank.in |
| Andhra Pradesh and Telangana (Centre: Hyderabad) | Mr. Somesh Varman Back Up Contact: | YES Bank Ltd Ground Floor, Agravanshi Plaza, Bearing No 1-8-387 HUDA Lane, Off S.P. Road Secunderabad, Hyderabad. Pin Code: 500 003 Tel No: 040 - 42426900 Contact Centre: 1800 2000 |
| Rajasthan (Centre: Jaipur) | Mr. Sharad Saraiya Back Up Contact: | YES Bank Ltd Ground Floor, Plot No: O-19A, Ashok Marg, Nr. Ahinsa Circle, C-Scheme, Jaipur, Rajasthan Pin Code: 302 001 Tel No: 0141-3329136 Contact Centre : 1800 2000 |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) (Centre: Kanpur) | Mr. Ankur Bansal Back Up Contact: | YES Bank Ltd 14-113 Padam Tower, Civil Lines Kanpur Pin Code: 208 001 Tel No: 0512 - 6710139 Contact Centre : 1800 2000 E mail: ankur.bansal2@yesbank.in |
West Bengal and Sikkim (Centre: Kolkata) | Mr. Swarupananda Mallick | YES Bank Ltd Ground Floor, 45, Jhowtala Road Kolkata. Pin Code: 700019 Tel No: 033-40581368 Contact Centre : 1800 2000 E mail: swarupananda.mallick@yesbank.in |
Districts of Mumbai, Mumbai Suburban and Mumbai (I) (Centre: Thane) | Mr. Gagan Saxena | YES Bank Ltd Shrikant Chambers, Near R K Studio, Chembur, Mumbai Pin Code: 400071 Tel No : 022 - 67749102 Contact Centre: 1800 2000 |
| Delhi(Centre: New Delhi (I)) | Ms. Sunaina Gupta | YES Bank Ltd Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057 Tel. No. : 011-49433455 E mail: sunaina.gupta@yesbank.in |
| Bihar (Centre: Patna) | Mr. Swarupananda Mallick Back Up Contact: | YES Bank Ltd Ground & Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Plot No: 875, Holding No: 373, Circle No: 6, Exhibition Road, Patna Pin Code: 800 001 Tel No: 0612 - 3009000 Contact Centre : 1800 2000 E mail: swarupananda.mallick@yesbank.in |
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Mr. Somesh Varman Back Up Contact: | YES Bank Ltd Shop # 101 & 201, Annas Arcade, Spencer's Junction, M G Road, Thiruvananthapuram Pin Code: 695001 Tel No: 0484-2809828 Contact Centre : 1800 2000 E mail: somesh.varman@yesbank.in |
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh (Centre: New Delhi (II)) | Ms. Sunaina Gupta | YES Bank Ltd Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057 Tel. No. : 011- 49433455 E mail: sunaina.gupta@yesbank.in |
Jharkhand (Centre: Ranchi) | Mr. Swarupananda Mallick Back Up Contact: | YES Bank Ltd Crosswindz, 41, Court Road, Ranchi, Jharkhand Pin Code: 834001 Tel No: 0651 - 2212711 Contact Centre : 1800 2000 E mail: swarupananda.mallick@yesbank.in |
| State of Uttarakhand and seven districts of Western Uttar Pradesh namely, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) (Centre: Dehradun) | Mr. Ankur Bansal Back Up Contact: | YES Bank Ltd Ground Floor, 56 Rajpur Road, Dehradun, Uttrakhand Pin Code: 249201 Tel No: 0135 - 3061056 Contact Centre : 1800 2000 E mail: |
| Chhattisgarh (Centre: Raipur) | Mr. Ankur Bansal Back Up: | YES Bank Ltd Ground Floor, P.C. no- 106-B, RIC- Raipur-1, Great Eastern Rd, Geeta Nagar, Ramkund, Raipur, Chhattisgarh Pin Code: 492001 Contact Centre : 1800 2000 E mail: |
| State of Jammu and Kashmir (Centre: Jammu) | Mr. Bhupinder Pal Singh Back Up Contact: | YES Bank Ltd Ground Floor, Plot No. 20 Block B/C, Gandhi Nagar Green Belt, Jammu Pin Code: 180004 Tel No: 0191 - 2439871 Contact Centre : 1800 2000 Email: bhupinder.singh7@yesbank.in |
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) (Centre: Mumbai (II)) | Mr. Gagan Saxena | YES Bank Ltd Shrikant Chambers, Near R K Studio, Chembur Mumbai Pin Code: 400071 Tel No : 022 - 67749102 Contact Centre : 1800 2000 Email: gagan.saxena@yesbank.in |
Banking Ombudsman
It is important to note here that Yes Bank practices transparent and customer-friendly grievance redressal policy. The bank is covered under RBI's Banking Ombudsman Scheme, 2006. You can contact the Banking Ombudsman of your city if your problem is not resolved within 30 days.
If you have any other queries regarding Yes Bank Credit Cards, contact MyMoneyMantra customer care number: 1800 103 4004
or write mail here: contactus@mymoneymantra.com
Yes Bank Credit Card Complaint Matrix
Level 1
Resolve the issue at the branch level: Yes Bank assures transparent resolution of customer queries. After you raise the query online, via email or call, you can consider visiting the nearest branch and meet the Branch Manager and share your query and concerns.
Level 2
Wait for 7-10 working days. If you do not receive a resolution at Level 1, write your grievance directly to the Nodal Officer:
Here are the contact details of Axis Bank Nadal Officers:
Priti Yennemadi
Head - Grievance Redressal
Yes Bank Limited
5th Floor, IFC, Yes Bank Tower,
Elphinstone (W), Mumbai - 400013
- Email: head.grievanceredressal@yesbank.in
- Phone No: 022-39489373
Level 3
Despite calling on the Nodal Officer, if you are still not satisfied with the response, consider writing to Axis Bank Principal Nodal Officer:
Ratan Kumar Kesh
Principal Nodal Officer
Yes Bank Limited
5th Floor, IFC, Yes Bank Tower,
Elphinstone (W), Mumbai - 400013
- Email: principal.nodalofficer@yesbank.in
- Phone No: 022-39489374