AU Bank Credit Card Customer Care Number
AU Small Finance Bank offers excellent customer service, ensuring all queries and concerns are addressed swiftly. Holders of savings and current accounts, personal loans, and AU Bank credit cards have access to dedicated AU Bank customer care numbers and missed call services. In particular, the AU Bank credit card customer care number ensures specialized assistance, epitomizing the bank's commitment to providing tailored, rapid responses to every customer’s needs.
AU Small Finance Bank Customer Care Number & Details
| Service | Contact Number | Email ID |
|---|---|---|
24X7 Customer Care (For general query/complain/ service request) | 1800 1200 1200 (Toll free numbers) 1800 26 66677 (Toll free numbers) | |
1860 1200 1200 (Non-Toll free numbers) 0141 - 7141000 (Non-Toll free numbers) 0141 - 6133000 (Non-Toll free numbers) 0141 - 3071800 (Non-Toll free numbers) | customercare@aubank.in | |
| Credit Card | 1800 1200 1500 (Toll free numbers) | creditcard.support@aubank.in creditcard.priority@aubank.in (For Vetta, Zenith and Zenith+ customers) |
0141-7141100 (Non-Toll free numbers) 0141-4455000 (Non-Toll free numbers) | customercare@rewardz.aubank.in (Reward Points related) corpcc.support@aubank.in (For Commercial Credit Cards customers) | |
NRI Services (Specialized service desk to serve NRI customers) | - | nriservices@aubank.in |
Investor Relations (For any investor-related queries) | - | investorrelations@aubank.in |
Media Queries (For any media-related queries) | - | media@aubank.in |
If the customer feels that he/she is still not satisfied with the provided response by the bank, the customer in that case may approach to Banking Ombudsman, Reserve Bank of India to lodge the complaint.
AU Small Finance Bank Limited Missed Call Banking
AU Small Finance Bank's missed call service is a complimentary feature that allows customers to quickly obtain account information. By simply making a missed call from a registered mobile number, customers can receive their savings account balance and mini statement instantly. This hassle-free service ensures that account details are always readily accessible without any charges.
| Services | Missed Call Number |
|---|---|
| Account Balance | 1800-120-2586 |
| Mini Statement | 1800-121-2586 |
| FASTAG Balance | 9594-744-440 |
AU Small Finance Bank Limited Grievance Redressal
If a customer is not content with the resolution provided by AU Small Finance Bank customer service, and their concerns remain unaddressed after seven days, they have the option to escalate the issue to the Principal Nodal Officer of the bank. The contact details for the Principal Nodal Officer of AU Small Finance Bank Limited can be found below for further assistance and complaint resolution.
AU Bank Regional Nodal Officer
| Nodal Officer | City | Address | Phone Number and E-mail ID |
|---|---|---|---|
| Prashant Kasliwal | Rajasthan | AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 | Phone Number - +91 73400 12367 E-mail ID - rno.jaipur@aubank.in |
| Manish Ghosal | Madhya Pradesh | AU SMALL FINANCE BANK LIMITED 6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010 | Phone Number - +91 8108119708 E-mail ID - rno.bhopal@aubank.in |
| Manish Ghosal | Chhattisgarh | AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001 | Phone Number - +91 81081 19708 E-mail ID - rno.raipur@aubank.in |
| Rasmiranjan Sarangi | Maharashtra and Goa | AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070 | Phone Number - +91 8422879342 E-mail ID - rno.mumbai@aubank.in |
| Inderdeep Kaur | Delhi, Haryana (Except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024 | Phone Number - +91 81300 96629 E-mail ID - rno.delhi@aubank.in |
| Gagan Deep Avasthi | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | AU SMALL FINANCE BANK LIMITED SCO 45 - 46, Sector 8 C, Chandigarh, PIN - 160018 | Phone Number - +91 82880 10159 E-mail ID - rno.chandigarh@aubank.in |
| Rajesh Sachdev | Gujarat | AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009 | Phone Number - +91 99251 06132 E-mail ID - rno.ahmedabad@aubank.in |
| Sudhakar Pandi | Karnataka | AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 | Phone Number - +91 8306994023 E-mail ID - rno.bangalore@aubank.in |
| Gagan Deep Avasthi | Union Territories of Jammu & Kashmir and Ladakh | AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004 | Phone Number - +91 82880 10159 E-mail ID - rno.jammu@aubank.in |
| Amrish Singh | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha) | AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001 | Phone Number - +91 9116658179 E-mail ID - rno.kanpur@aubank.in |
| Pankaj Agarwal | West Bengal | AU SMALL FINANCE BANK LIMITED 56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 | Phone Number - +91 8905111320 E-mail ID - rno.Kolkata@aubank.in |
| Sudhakar Pandi | Telangana | AU SMALL FINANCE BANK LIMITED Ground Floor, Plot No. B. No. 160/2/GF, Sardar Patel Road, Opposite to Asoka Bhoopal Chamber, Secunderabad - 500003 | Phone Number - +91 8306994023 E-mail ID - rno.hyderabad@aubank.in |
| Pankaj Agarwal | Odisha | AU SMALL FINANCE BANK LIMITED Plot No - 123, 124, Cuttack Puri Road, Laxmisagar - 1, Unit No-30, Khurda, Bhubaneswar - 751006 | Phone Number - +91 8905111320 E-mail ID - rno.bhubaneshwar@aubank.in |
AU Bank Principal Nodal Officer
Mr. Pramod Khetawat
Address: AU SMALL FINANCE BANK LIMITED Bank House, 6th Floor, Mile 0, Ajmer Road, Jaipur, Rajasthan, PIN - 302001
Contact Number: 0141-6660645
Email ID: pno@aubank.in
Also Read : AU Corporate Net Banking
AU Bank Banking Ombudsman
| Centre | Name and Address | Phone Number and E-mail ID |
|---|---|---|
| Ahmedabad | Smt. N Sara Rajendra Kumar C/o Reserve Bank of India 4th Floor, "Riverfront House", Behind H.K. Arts College, Between Gandhi & Nehru Bridge, Pujya Pramukh Swami Marg (Riverfront Road - West), Ahmedabad-380 009 STD Code: 079 | Tel. No. 26582357 Email: crpc@rbi.org.in |
| Bengaluru | Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 | Tel. No. 22277660/22180221 Email: crpc@rbi.org.in |
| Bhopal | Shri Hemant Kumar Soni C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 | Tel. No. 2573772/2573779 Email: crpc@rbi.org.in |
| Bhubaneswar | Shri Biswajit Sarangi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 | Tel. No. 2396207 Email: crpc@rbi.org.in |
| Chandigarh | Shri M K Mall C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh STD Code: 0172 | Tel. No. - 2721109/2721011/2727118 Email: crpc@rbi.org.in |
| Chennai | Dr. Balu Kenchappa C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 | Tel No. 25395964 Email: crpc@rbi.org.in |
| Dehradun | Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 STD Code: 0135 | Tel No.: 2742001 Email: crpc@rbi.org.in |
| Guwahati | Shri Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 | Tel.No. 2542556/ 2512929 Email: crpc@rbi.org.in |
| Hyderabad | Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 04 | Tel. No. 23210013 Email: crpc@rbi.org.in |
| Jaipur | Ms. Rekha Chandanaveli C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur - 302 004 STD Code: 0141 | Tel. No. 2577931 Email: crpc@rbi.org.in |
| Jammu | Shri Ramesh Chand C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code: 0191 | Tel No.: 2477905 Email: crpc@rbi.org.in |
| Kanpur | Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 | Tel. No. 2305174/2303004 Email: crpc@rbi.org.in |
| Kolkata | Shri Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 | Tel. No. 22310217 Email: crpc@rbi.org.in |
| Mumbai (I) | Dr. Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 | Tel No. 23022028 Email: crpc@rbi.org.in |
| Mumbai (II) | Dr. Sushanta Kumar Kar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 | Tel No.: 23001483 Email: crpc@rbi.org.in |
| Patna | Shri Rajesh Jai Kanth C/o Reserve Bank of India Patna-800 001 STD Code: 0612 | Tel. No. 2322569/2323734 Email: crpc@rbi.org.in |
| New Delhi (I) | Shri R.K. Moolchandani C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23725445 Email: crpc@rbi.org.in |
| New Delhi (II) | Ms. Ruchi A S H C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23724856 Email: crpc@rbi.org.in |
| New Delhi (III) | Ms. Suchitra Maurya C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23715393 Email: crpc@rbi.org.in |
| Raipur | Shri J. P. Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code: 0771 | Tel. No: 2244246 Email: crpc@rbi.org.in |
| Ranchi | Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code: 0651 | Tel No.: 8521346222/9771863111/7542975444 Email : crpc@rbi.org.in |
| Thiruvananthapuram | Shri G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 | Tel. No. 2332723/2323959 Email: crpc@rbi.org.in |
Some AU Bank Credit Cards
Credit Cards offered by AU Small Finance Bank are mentioned below:
FAQs on AU Bank Credit Card Customer Care Number
To close your AU Bank credit card, follow these general steps (please note, the process can vary and it's always best to check the most current procedure directly with the bank):
- Clear Outstanding Dues: Pay off any outstanding dues on your credit card.
- Contact Customer Service: Call AU Bank’s credit card customer service to inform them that you want to close your credit card account.
- Follow the Instructions: Follow the instructions provided by the customer service representative. You might need to submit a written request or fill out a form online.
- Obtain Confirmation: Ensure that you receive a confirmation of the closure of your account, either in writing or via email.
Here are the general steps to check your AU Credit Card Application Status:
- Visit the AU Bank Website: Go to the official website of AU Bank.
- Navigate to Credit Card Section: Find the credit card section where you can check the status of your credit card application.
- Enter Application Reference Number: You would generally need to enter your application reference number, mobile number, or other details to track the status.
- View Status: After entering the required details, you’ll be able to view the status of your credit card application.
You can reach AU Bank Credit Card Customer Care through their toll-free number, email, or visit the nearest AU Bank branch. Always ensure you're using the contact information listed on the official AU Bank website to avoid scams.
You can inquire about your credit card balance, statement, payment options, report a lost or stolen card, request a replacement, and seek assistance for any issues or queries related to your AU Bank credit card.
Yes, you can reach out to the customer care service round the clock for immediate assistance, especially for urgent matters like reporting a lost or stolen card.
Yes, you can email your queries or issues to the official customer care email address. However, for urgent matters, it is advisable to call the toll-free number for instant support.
Immediately call AU Bank Credit Card Customer Care's toll-free number to report the loss. The bank will block the card to prevent unauthorized transactions and guide you on the steps to get a replacement.
You can check your credit card statement online through the AU Bank’s official website or mobile app. Alternatively, you can contact customer care to have the statement sent to your registered email address.
Yes, you can request a credit limit increase by contacting customer care. The approval depends on your credit history, income, and other AU Bank Credit Card Eligibility Criteria.
Log in to your AU Bank credit card account online or via the mobile app, navigate to the rewards section, and follow the prompts to redeem your points. Alternatively, you can call customer care for assistance.
Contact AU Bank Credit Card Customer Care immediately to report the unauthorized transactions. They will investigate the issue and may temporarily block your card to prevent further unauthorized activity.
You can update your contact information through AU Bank's official website or mobile app, or by calling AU bank customer care. Ensure your contact details are always up-to-date to receive important notifications and OTPs.