IDFC Credit Card Customer Care Number
To assist its credit card customers regarding its credit card products, IDFC First Bank provides customer care service. The IDFC credit card customer care number can be used for an array of reasons. These numbers can be used by personal as well as business credit card customers to get answers to their questions.
IDFC Bank Credit Card Customer Care Number
To assist its customers regarding its credit cards and other products, IDFC First Bank provides customer care service. You can reach the IDFC credit card customer care number at 1800 10 888 to enquire about anything related to credit cards and other products, such as IDFC credit card application status, product details, IDFC credit card bill payment, etc. The IDFC First Bank credit card customer care number is available 24/7 all days of the year. Personal as well as business credit cardholders can use this customer service for many reasons.
IDFC Credit Card Customer Care Overseas Number
IDFC First Bank credit card customers who live abroad can contact the IDFC credit card customer care team for any complaints or queries by using the overseas IDFC credit card helpline numbers mentioned below:
| Country | Number | Toll-Free/Local |
| Australia | 1800314585 | Toll-Free |
| Bahrain | 80006082 | Local |
| Belgium | 3228962986 | Local |
| Canada | 18337039811 | Toll-Free |
| Germany | 8001815050 | Toll-Free |
| Hongkong | 852 30082199 | Local |
| Ireland | 35315712658 | Local |
| Italy | 390230578885 | Local |
| Netherlands | 31207971718 | Local |
| Oman | 80074528 | Toll-Free |
| Qatar | 00 800 100 089 | Toll-Free |
| Saudi Arabia | 8008500980 | Toll-Free |
| Singapore | 800 101 4006 | Toll-Free |
| Spain | 34935472751 | Local |
| Switzerland | 41225449992 | Local |
| UAE | 8000 187 922 | Toll-Free |
| UK | 448000 478 414 | Toll-Free |
| USA | 18337039805 | Toll-Free |
IDFC Bank Credit Card Customer Care Address
If you don’t find any satisfactory resolution from the IDFC Bank credit card customer care number, you can visit or send your concern by post to the following addresses:
Registered Office Address:
IDFC FIRST Bank Ltd
KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu, India
Corporate Office Address:
The Square, C-61,
G Block, Ground Floor
To 8th Floor Bandra Kurla
Complex, Bandra East,
Mumbai - 400051
IDFC Bank Customer Care Email Address
If you can’t reach the IDFC First credit card customer care number, you can contact IDFC credit card customer care through email service.
IDFC credit card customer care email id: Email us at banker@idfcfirstbank.com.
IDFC Bank Offices Contact Details
Existing IDFC First Bank customers can contact the IDFC First Bank credit card customer care numbers mentioned below for Credit Cards, Loans, Accounts and Other banking services:
- Customer Care: 1800 10 888
You may call this number 24x7 all days of the year.
You may also contact the customer care team of IDFC First through WhatsApp Banking
Number to connect on WhatsApp: 95555 55555
IDFC Credit Card Customer Care Number FAQs
IDFC First Bank has created an escalation matrix for its customers to help them raise levels of complaints in case a solution is not arrived at. In case of any concern or dissatisfaction regarding the services received from the bank, the customer can escalate the issue to the Principal Nodal Officer at the bank via phone or email:
Contact No: 1860 500 1111
Address: IDFC FIRST Bank Ltd
KRM
Tower, 7th Floor, No. 1,
Harrington
Road, Chetpet,
Chennai -
600031, Tamil Nadu, India
E-mail: banker@idfcfirstbank.com
There are various levels to address an issue to ensure that it is handled efficiently.
Level I
You can write directly to the email id given below for escalation.
banker@idfcfirstbank.com
Level II
If a complaint is not satisfactorily resolved, the customer can escalate the concern to the next level. You can escalate the matter to the Principal Nodal Officer at the above-mentioned contact detail.
Level III
The last level of escalation is the Senior Management in IDFC First Bank. You can email directly to the senior management of IDFC First Bank to get a resolution for your matter.
If you still have not received a satisfactory response from the bank, you can contact the Banking Ombudsman. The contact details are available at all branches of the bank and on its website.
The solution for any complaint registered will be handled in 30 days’ time as per the grievance redressal process of the bank.
The customer support number of IDFC First Bank credit cards for rural customers is 1800 10 888.
The toll-free number of IDFC First Bank credit card department is 1800 10 888.