ZestMoney Loan Customer Care
If you have any concerns or complaints related to ZestMoney, you can reach out to its customer care team through ZestMoney customer care number or any of the following ways. Customers are important for ZestMoney, and it strives very hard to create an experience that is conducive to customers. ZestMoney is obsessed with serving its customers in the best possible way.
How to Contact ZestMoney Customer Care
You can contact the customer care team of ZestMoney through any of the following ways:
- Zest Money customer care number
- Filling up an online query form
- Sending your complaints to the registered address
- Through email
ZestMoney Customer Care Online Form
If you have any concerns regarding any transaction or loan, you can report it by filling up an online form. Following are the steps to do the same:
- Click the link https://www.zestmoney.in/contact/ to open the online form of ZestMoney.
- Enter your first name and last name.
- Enter your email address.
- Type the subject of your issue.
- Write your message in detail.
- Click on the Send button to submit your query or concern.
- After filling in and submitting the form, ZestMoney executives will reach out within 24 hours.
ZestMoney Customer Care Number
If you are an existing customer of ZestMoney and need immediate assistance regarding ZestMoney products and services, you can call the customer care team of ZestMoney at the following number:
ZestMoney Customer Care Toll-Free Number: +91-7440084400 You can call the above number between 10.00 AM and 6.00 PM from Monday to Friday except on public holidays.
ZestMoney Customer Care Email ID
You can send your feedback, complaint, or query to ZestMoney via email at the following email address: help@zestmoney.in
ZestMoney Customer Care Registered Address
You can also send your complaints to the following registered address of ZestMoney by post:
ZestMoney (Camden Town Technologies Pvt Ltd),
Ground & Third Floor, Indiqube Celestia,
Site No. 19 & 20, Koramangala 1A Block,
Koramangala, Bengaluru, Karnataka - 560034
ZestMoney Grievance Redressal Mechanism
For any grievances (including concerns about ZestMoney staff behaviour) against ZestMoney, you may contact their representatives at any time between 10.00 AM and 6.00 PM from Monday to Friday (except public holidays). You can reach them via email at help@zestmoney.in or by calling the Zestmoney customer care number toll-free at +91-7440084400. ZestMoney is committed to providing grievance redressal on time.
Following are the levels of ZestMoney grievance redressal mechanism:
Level 1: Grievance Redressal Official
If you have not received any response from our customer services team, you can address all your grievances at the first instance to the Grievance Redressal Official. Below are the contact details of the Grievance Redressal Official of ZestMoney:
- Name: Probal Acharyya - Manager Operations
- Phone Number: +91-7440084400
- Email ID: help@zestmoney.in
- Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & 3rd Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka - 560034
The Grievance Redressal Official can be reached on the above-mentioned contact number anytime between 10:00 AM and 6:00 PM on weekdays (except public holidays) or via the e-mail address given above. The Grievance Redressal Official will try to resolve your grievance within 15 days from the date of receiving your grievance.
Level 2 - Nodal Officer
If you do not receive a response from the Grievance Redressal Official within 15 days of submitting your complaint, or you are not satisfied with the response provided by the Grievance Redressal Official, you may reach the Nodal Officer on the contact number given below anytime between 10:00 AM and 6:00 PM on weekdays (except for public holidays) or send an email to the Nodal Officer at the below-mentioned e-mail address.
- Name: Tushar Chaudhary - Sr. Manager – Business Operations
- Phone Number: +91-7440084400
- Email ID: cxoforyou@zestmoney.in
- Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & 3rd Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka - 560034.
How to Reach a Lender Directly?
ZestMoney has several lending partners. You can reach out to your lender directly by following the steps mentioned below:
- Click on the link https://www.zestmoney.in/our-lending-partners/
- Look out for your lender and click on the Contact button given below the lending partner
- You will be redirected to a new page where all the contact details of your lender will be mentioned.
- Choose your preferred medium of contact to reach out to the customer care team of your lender.
Lending Partners of ZestMoney
ZestMoney has the following lending partners that work closely with ZestMoney to help them realize their dream of making life affordable for 300 million households across the nation.
- ICICI Bank
- Aditya Birla Capital
- CSB Bank
- Tata Capital
- Piramal Capital & Housing Finance
- Credit Saison India
- DCB Bank
- HSBC
- IIFL
- HeroFinCorp
- Hinduja Leyland Finance
- InCred
- Edelweiss
- SBM Bank
- Nahar Credits
- Northern Arc
- Muthoot Finance
- Ghalla Bhansali
- SMC Finance
- Hedge Finance
- DMI Finance
ZestMoney Loan Customer Care FAQs
Zestmoney customer care number Hyderabad is +91-7440084400.
ZestMoney customer care number Chennai is +91-7440084400.
Yes, ZestMoney customer care number in Tamil is +91-7440084400.
You can contact the customer care team of ZestMoney in any of the following ways:
- By calling the ZestMoney customer care number.
- By filling up an online query form.
- By sending your complaints to the registered address.
- Through email
ZestMoney customer care is +91-7440084400. You can call this number anytime between 10.00 AM and 6.00 PM from Monday to Friday except for public holidays.
You can send your feedback, complaint, or query to ZestmMoney via email at the following email at help@zestmoney.in.